I just saw a Wired article headed “Facebook could sink Skype with video call app update”. The style of the headline is pretty common, especially in tech, where the latest new thing is going to kill off whatever we all use now. Of course, we have seen massive changes and the rapid demise […] Read More…
This was said to me by one of the start-ups I work with at the Wayra Academy in London. They have had their app out for several months but have come to realise that it is a necessary but not sufficient condition for having a successful business. The reasons for this break down in to […] Read More…
This is undoubtedly true for some businesses today. Clearly, startups really only have ‘the product’, as their initial purpose is to discover product-market fit. It’s true for mobile phone manufacturers, as Blackberry and Samsung demonstrate in different ways. It’s also true for Apple and Google, whose latest product releases are eagerly anticipated. But what about […] Read More…
“If I’d have asked people what they wanted, they’d have said a faster horse”. People (well, geeks and start-ups types) love to trot this quote out about Henry Ford. He didn’t use market research or focus groups, he saw a need people didn’t know they had. It shows what a great visionary he was. Only […] Read More…
When we talk about developing new products and services, we use the words product and service as if they are interchangeable. In fact, the preferred shorthand is to use ‘product’ for both. However, I feel this masks a very real difference and can lead to dangerous misconceptions. To me, the difference is in the delivery. […] Read More…